PRIVACY POLICY

Last updated: November 13, 2025

This Privacy Policy explains how Seal House USA (“we”, “us”, “our”) collects, uses, and protects information when you use sealhouseusa.com, our online store.

By using our site or placing an order, you agree to this Privacy Policy.

1. Information We Collect

We collect information in three main ways:

a) Information you provide

When you place an order, or contact us, we collect information such as:
- Name and company name
- Billing and shipping address
- Email address and phone number
- Order details and your message or notes

b) Payment information

Payments are processed by Stripe (our third-party credit card processor).
Your full card details go directly to Stripe and are not stored on our server.
We may see limited info such as card type and last 4 digits, plus payment status, for receipts, refunds, and records.

c) Automatic data (cookies & logs)

When you browse the site, we and our plugins/tools (including Jetpack and Google Ads) may collect:
- IP address, browser type, device info
- Pages viewed, time on site, links clicked
- Referring site or ad

This is mainly used in aggregated form for security, analytics, and advertising.

2. How We Use Your Information

We use your information to:

Process orders and deliver products
Send order updates (confirmation, shipping, etc.)
Respond to questions and provide customer support
Operate and improve our website and store (via WooCommerce, Jetpack stats, etc.)
Run advertising and measure performance (Google Ads, remarketing, conversion tracking)
Comply with legal and accounting requirements

We do not sell your personal information.

3. How We Share Your Information

We share your information only with:

Stripe – to process credit/debit card payments
Shipping carriers / fulfillment – to deliver your order (name, address, contact as needed)
Service providers – such as hosting, security, backup, and Jetpack (for stats and protection)
Advertising & analytics partners – e.g. Google Ads, which may use cookies/pixels to measure and show our ads

These third parties are supposed to use your information only to perform services for us, not for their own unrelated purposes.

We may also share information if required by law, to enforce our Terms of Service, or to protect our rights and the safety of others.

4. Cookies, Jetpack & Google Ads

Our site uses cookies and similar technologies to:

Keep your cart working and remember your session (WooCommerce)
Provide basic stats and security (Jetpack)
Help us measure and improve the site
Run Google Ads (including remarketing and conversion tracking), which may show you our ads on other websites after you visit ours

You can control cookies in your browser settings. Blocking some cookies may affect cart/checkout.

To opt out of interest-based Google Ads, you can use Google’s Ads Settings and standard ad opt-out pages

5. Data Retention & Security

We keep order and account information for as long as needed for orders, records, tax, and legal requirements.
We use HTTPS, reputable hosting, and security tools (including Jetpack security features) to help protect your data.
No system is 100% secure, but we take reasonable steps to safeguard information.

6. Your Choices

You can:

Update your details by contacting us
Request access, correction, or deletion of your personal data (subject to legal retention requirements)
Unsubscribe from marketing emails at any time by contacting us
Control cookies through your browser and ad opt-out tools

We will not discriminate against you for exercising your privacy rights.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date. Your continued use of the site after changes means you accept the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or your information:

Seal House USA
1065 SW 15th Ave, Building C, Unit 9
Delray Beach, FL 33444, USA
Phone: 561-414-1046
Email: info@sealhouseusa.com